Due to the Government update (31.10.2020) we have stopped our planned services after 4 November. Services will not operate from 5 November to 2 December. If you have an outstanding booking for the Optimist or Rail Trail our Customer Services Team will be in touch with the following options.

Bookings from Thursday 5 November to Wednesday 2 December:

  • Rebook 2021: Please indicate a date you have in mind and you will be contacted by Customer Services when the timetable is finalised for 2021, which is normally at the end of the year.
  • Gift Card: This will be valid for two years from the date of issue to use on any of our services.
  • Refund: If you booked via Online/WorldPay the payment will be refunded to your card accordingly otherwise one of our team members will contact you.

Our planned December services which include Santa’s Re-Imagined and our Pullman Christmas Moorlander (Those with an outstanding booking, will have received an email) will still go ahead unless government restrictions prevent this.

From Thursday 5 November to Wednesday 2 December the offices will be closed. If you are trying to make a booking for either the Santa's Re-imagined service or Christmas Pullman these services are bookable online. 

Please visit our Frequently Asked Questions page or email [email protected] 

Update: 4.11.2020