I have a Gift Voucher, Booking held for a later date or an upcoming visit. What do I do? If you have been issued a Gift Voucher or have a booking held you can redeem these for our services via Customer Service Team. You will need to bring this booking confirmation to travel on the services. When contacting our Customer Service Team, please quote your booking reference. Alternatively contact [email protected] or telephone 01751 472508. The offices are open Monday to Friday 09:00 – 16.30.