People who telephone or email us We do not record our telephone calls, however we may use some information you provide to us to carry out any requested service such as completing a booking, answering a query or resolving an issue. We monitor all emails sent to us, including file attachments, for viruses or malicious software. We may use some information you provide to us to carry out any requested service, completing a booking, answering a query or resolving an issue. Manage Cookie Preferences