Due to delaying the start of the 2020 season we cancelled tickets month by month. If you have been issued a Gift Voucher or have a booking held you can redeem these for our services via Customer Service Team. You'll need to bring this booking confirmation to travel on the services. 

When contacting our Customer Service Team, please quote your booking reference. The offices are open Monday to Friday 09:00 – 15.00 whilst the railway is closed and Monday to Sunday 09:00 - 17:00 once operating trains. Contact [email protected] or telephone 01751 472508