Trust Membership

Here are the general Terms & Conditions of Membership of the North Yorkshire Moors Railway Trust.

Administration

  1. Each Membership is for a named or named individuals only and is not transferable or renewable by anyone else.
  2. A person can only have one Membership at any one time.
  3. Joint Memberships are for persons who are either married or in a civil partnership. All administrative contact and copy of MOORS LINE will be to the First Member.
  4. Membership starts on the day that we issue your Membership Card and expires on the last day of the same month in the appropriate renewal year e.g. if you join on 3rd April 2025 for one year then your Membership will expire on the 30 April 2026. Please allow 14 working days from your date of application to receipt of your Membership Card(s).
  5. We operate a rolling Membership renewal with a one month renewal grace period e.g. in the above example we will send you a reminder during the first week of April 2026 and, if you haven't renewed by the 31 May your Membership will lapse; If you renew between 1 and 31 May your Membership will still expire on 30 April 2026.
  6. You will be issued with (a) new Membership Card(s) at each renewal - these will show your Name, Membership Category and Number, the Expiry Date of your Membership and an identifying barcode.
  7. Membership Cards remain, at all times, the property of the Trust.
  8. Replacement Membership Cards can be provided by applying in writing to:
    Membership Administration,
    12 Park Street,
    Pickering,
    YO18 7AJ.
    You must provide the following information: Your full Name & Address, together with a copy of a document which verifies this. There will be a £5.00 administration charge for each replacement Card and a target turnaround of 5 working days.
  9. Membership does not convey any right to trespass on the railway beyond those areas providing public access.
  10. Membership Fees are not refundable.
  11. Membership of the Trust does not confer any rights or entitlement in respect of the Trust’s operating subsidiary.
  12. Any changes in Membership details (e.g. name or address) to be made in writing or by email to [email protected]

Annual General Meeting

  1. We will contact you every year to invite you to our Annual General Meeting.
  2. We will provide you with access to the Trust’s Annual Report and our Financial Accounts.
  3. Every member aged 16 and over has a vote on resolutions properly tabled for the Trust’s Annual General Meeting and for appointments to its Board of Directors. These votes are conducted by means of a members’ postal ballot.

Benefit Notes

All Membership benefits are at the discretion of the Trust Board and can be changed at any time. The current benefits are as follows:

  1. Standard services exclude special event trains, including but not limited to the Annual Steam Gala, Annual Diesel Gala, visiting locomotive services, and Santa Express services.
  2. To access member discounts, you must present a valid, in-date membership card in person. Discounts are non-transferable. Alcoholic products and Gift Card purchases are excluded from Station Shop & Tea Room discounts.
  3. The online booking fee is currently £1.50 for non-members.
  4. Members’ Magazine, Moors Line: Our quarterly NYMR magazine keeps you up to date with upcoming events, appeals, railway news, and behind-the-scenes stories from across the line. Digital editions are included with all membership tiers. Ambassador members can collect printed copies from any NYMR Station Shop, while Patron members receive printed copies delivered directly to their door.
  5. Ambassador and Patron tier members will receive an invitation to the pre-season NYMR Supporters’ Day, along with priority booking access to selected services.
  6. You may be asked to produce your Membership Card(s) when claiming any of the Benefits.

Operational

  1. When buying tickets on-line you will asked to provide your Membership Card Number. You also need to bring your Membership Card(s) with you to ensure that we are issuing tickets to the correct person(s).
  2. When visiting the railway and buying travel tickets at a Booking Office or products in the Station Shops or Tea Rooms you must be able to present your Membership Card(s) in order to obtain your discount.
  3. All tickets purchased on the train will be at the full fare.
  4. Some Membership tiers entitle the holder to free travel. If you have one of these Memberships you will still need to obtain a complimentary ticket to travel.
  5. Working volunteers may claim free travel on the NYMR subject to conditions. You will need to produce your ID Card. If you are unable to produced this, you will be required to pay the appropriate fare for your journey.

Updated: 31/05/2026

Related FAQs

Service Availability

Operating Hours

  • 24/7 Streaming: Live streams operate up to 24 hours per day

  • Content Type: Video and audio streaming from station platforms and lineside locations

  • Transmission Delay: All public streams incorporate a delay for security purposes

  • Recording Policy: Public streams are live transmission only and are not recorded

Live Stream Schedule

  • Stream schedules are subject to railway operational requirements and may change without notice

  • Cameras may go offline at any time without prior notification

Subscription and Access

  • Platform: Streams are hosted via YouTube and available exclusively to active subscribers.

  • Account Requirements: Viewers must have a valid YouTube account and an active monthly subscription to access members-only streams.

  • Payment and Renewal: Subscriptions are managed directly through YouTube. Please refer to YouTube’s terms for billing, renewals, cancellations, and refunds.

  • Access Changes: We may update, replace, or change the number or type of camera streams available through the subscription at any time.

Technical Service Standards

Camera Maintenance

  • Cameras may go offline without notice as part of normal operation; this does not require contacting Customer Services.

  • In the event of camera failure, repairs or replacements may take up to two weeks to complete.

  • We reserve the right to swap, replace, or relocate camera streams to maintain continuous service.

  • Camera positioning and views may be adjusted without prior notice to ensure optimal delivery.

  • Cameras may be switched off for safeguarding reasons.

Service Interruptions

  • Streams may stop without warning.

  • We aim to provide consistent service but cannot guarantee uninterrupted streaming at all times.

  • Technical issues, weather conditions, or operational requirements may affect stream quality or availability.

Content and Conduct

  • Appropriate Use: Stream content is for personal viewing only and must not be recorded, redistributed, or used for commercial purposes.

  • Commenting and Interaction: Where comments are enabled, all users must follow YouTube’s Community Guidelines. Abusive or inappropriate behaviour may result in removal of access.

  • Copyright: All video, audio, and imagery from the streams remain the property of the railway.

Privacy and Safeguarding

  • Privacy: Camera placement is designed to respect the privacy of visitors and staff. Any identifiable appearances are incidental. See Privacy Policy.

  • Safeguarding: Cameras may be switched off, repositioned, or masked for safeguarding or privacy reasons without notice.

Liability

  • No Guarantee: While every effort is made to maintain continuous service, we cannot be held responsible for loss of access, quality degradation, or technical failure beyond our control.

  • Third-Party Platforms: As streaming is hosted via YouTube, availability may also depend on their systems and policies.

Service Modifications

  • We reserve the right to modify these terms, streaming schedules, or technical specifications as operational requirements change. Updates will be posted on the NYMR website.

By accessing our streaming services, you agree to these terms of service.

Updated 06/11/2025.

The 900 Club is operated and promoted by North Yorkshire Moors Railway Trust, registered charity in England and Wales (501388), 12 Park Street, Pickering, YO18 7AJ.

1. Entry into the draw will constitute acceptance of these terms and conditions.
2. Maximum 10 numbers per person. No purchase necessary. There is no obligation to make a donation to be eligible for entry.
3. Entry is open to UK residents over 21 years of age.
4. Participants must have supplied a full postal address to participate.
5. Participants shall not be entitled to receive any prize unless they can substantiate that they comply with 3 above.
7. If a participant stops their 900 Club, prior to the 12-month period, the remaining monies will be allocated as a general donation
8. Entries not submitted in accordance with the rules, illegible, incomplete or altered entries, will be disqualified.
9. The following groups are prohibited from entering the 900 Club:
North Yorkshire Moors Railway staff who are Personal Management Licence holders, Subsidiaries Board Directors, Executive Strategic Team members; and Internal Marketing, Compliance, Finance and Legal staff members whose roles include responsibilities for gaming products
b) North Yorkshire Moors Railway Trustees.
10. Proof of posting will not be accepted as proof of delivery.
11. Prizes will be paid by BACS and issued to the winners within 5-7 working days, after confirmation and information has been received. Entrants will be notified as to any change in the prize structure via the Website or by contacting participants directly using the contact details provided to us (such method to be determined by North Yorkshire Moors Railway in its absolute discretion).
12. The promotional material provided forms part of these rules.
13. Winners’ names may be used in reasonable publicity for future 900 Club communications without further reference, payment or other compensation. These will only be used in the following format e.g. “Mr Bell from Pickering”
14. Winners will be selected at random on the first Monday of each month from all valid entries received by the closing date on the preceding Wednesday.
15. There will be a maximum of 900 numbers in circulation at any one point in time.
16. The winning numbers will be drawn using a computer operated random number generator.
17. There will be one weekly prize of £100 and one weekly prize of £15.
18. There will not be any alternative prizes, no interest is payable, and prizes are not transferable.
19. The winning numbers will be published on the North Yorkshire Moors Railway website.
20. Prizes will be processed as a donation to North Yorkshire Moors Railway Trust if any prize is unclaimed after reasonable efforts have been made to contact the winner. A period of 90 days after notification to the supplied contact details will be allowed for the winner to claim the prize.
21. North Yorkshire Moors Railway reserves the right to decline to accept an entry, cancel an existing entry and /or award any prize to an alternative winner if North Yorkshire Moors Railway has grounds to believe that a participant has breached any of these terms and conditions, acted fraudulently or illegally, or on other reasonable grounds, and North Yorkshire Moors Railway shall have no liability to participants for any loss or damage suffered arising from its exercising such rights.
22. North Yorkshire Moors Railway may (without giving any reason or notice at its absolute discretion) modify, terminate or suspend the 900 Club in whole or in part. Entrants shall be notified in writing of material changes to these terms before they come into effect in accordance with clause 23.
23. North Yorkshire Moors Railway may amend these terms and conditions at any time. Any significant changes shall be notified via the Website or by contacting participants directly using the contact details provided to us on registration (such method to be determined by North Yorkshire Moors Railway in its absolute discretion).
24. North Yorkshire Moors Railway’s decisions made pursuant to these terms and conditions shall, once made, be final and binding.
25. No liability is accepted for:
any loss or damage, including the right to receive a prize, suffered by any participant if they have not complied with these terms and conditions or any relevant participation instructions;
b) the loss, theft or delayed receipt of any communication or entry, or which is damaged or illegible, from which the participant or winner cannot be identified or which has insufficient postage (proof of posting is not proof of receipt);
c) any late bank payments;
d) North Yorkshire Moors Railway’s failure or inability to contact a participant and/or award any prize due to any errors omissions or inaccuracies in the contact details provided or a participant’s failure to update these if they change;
e) loss or damage incurred by any participant in connection with their participation in the 900 Club or their use of any prize including but not limited to direct, indirect and/or consequential loss) or personal injury suffered or sustained in connection with the prize or any part of it;
f) any interruptions or errors on or to the Website; technical hardware or software errors or failures or lost, faulty or unavailable network connections; or
g) any failure or delay beyond North Yorkshire Moors Railway’s reasonable control.
26. North Yorkshire Moors Railway is not liable in contract, tort (including but not limited to negligence) or otherwise in connection with the 900 Club for loss of revenue, contract, profits, anticipated savings or loss of data, any special or indirect or consequential losses or any loss of goodwill or reputation. Nothing in these terms and conditions shall limit North Yorkshire Moors Railway’s liability for death or personal injury caused by its negligence, fraud or for any other matter for which liability may not be limited by law.
27. All warranties, conditions or guarantees relating to the 900 Club made by or on behalf of North Yorkshire Moors Railway whether express or implied by law, in the course of dealings or otherwise, are excluded to the maximum extent permitted by law.
28. Subject to clause 27, North Yorkshire Moors Railway’s liability to any participant shall be limited to the amount of any prize which have become due to that participant.
29. North Yorkshire Moors Railway will use participants’ information for the purposes of administering the 900 
30. These Terms and Conditions are governed by English law. The courts of England and Wales shall have exclusive jurisdiction to hear any dispute or claim arising in association with the 900 Club or these Terms and Conditions.

Updated 05/06/2025

How can we help?