Why do I need to pre-book? Once we reopen, we will be required to restrict the number of passengers per train to ensure that we comply with social distancing guidelines. To help us monitor capacity, we are asking all our visitors to pre-book their tickets for our Pickering to Whitby or Whitby to Pickering trains. Subject to availability, people may be able to buy tickets on the day from a Booking Office for our intermediate services between Pickering and Grosmont, but pre-booking is recommended as capacity is reduced on these services. We kindly ask that you do not travel in groups of more than 6.