Can I book tickets in advance? 

Return tickets can be bought online up to the day before your visit. You will receive an email confirmation with a reference number, this will act as your ticket for the day.

You can print off your booking confirmation, or show this on your phone, and present to the Travelling Ticket Inspectors on board your booked service. 

Please remember to aim to arrive at the station at least 30 minutes before the departure time.

Station car parking is limited and pay and display is required so passengers should allow plenty of time to park. nymr.co.uk/directions-parking for directions & Postcodes

Online tickets via nymr.co.uk/book-tickets are for travel on dates and services specified. You are only able to reserve and guarantee a seat on board the 'Seaside Special'  and  'Yorkshire Express'. The 'Moors Explorer' is not a seat reservation service. Once booked, these tickets are NOT transferable to another date and are NON-REFUNDABLE.

We reserve the right to suspend, reschedule or cancel services if operational circumstances or safety make this necessary.

Can I book tickets on the day? 

Yes, you can still purchase tickets on the day at the Booking Offices. On the day tickets are subject to availability.  

Can I book over the telephone?

Yes, please call Customer Services on 01751 472508

November to April 
Monday to Friday 0930 to 1630

April to 30 October
Monday to Sunday 0930 to 1630  

Can I change my booking date / time / or cancel? 

Online tickets via nymr.co.uk are for travel on dates and services specified. Once booked, these tickets are NOT transferable to another date and are NON-REFUNDABLE.

How do I redeem a Gift Voucher?

We are now able to accept NYMR gift cards with a PIN (found on the receipt) via our online ticket booking system and online shop. Please contact Customer Services if you do not have the associated PIN.

These can be used for payment towards all sorts of things from the North Yorkshire Moors Railway, including gifts, tickets for train travel and advance bookings for our popular Pullman Dining services.

Can I ride on the Footplate? 

We offer special footplate experiences which can be booked in advance. Visit our Footplate Page