We’re looking forward to welcoming you back to the NYMR and we’re thrilled to have been awarded the Visit England ‘𝗪𝗲’𝗿𝗲 𝗚𝗼𝗼𝗱 𝗧𝗼 𝗚𝗼’ status.

We are in this together so please respect our volunteers, staff, and other visitors. As part of our passenger responsibilities, we are asking:

 • All passengers to wear a face-covering on platforms, in refreshments areas and on the Pullman Dining train whilst being seated or when moving through the carriage. Exemptions apply, see our face-covering FAQ.
 • We have introduced enhanced cleaning regimes and all carriages, compartments, and touch points are cleaned between services.
 • Hand Sanitisers are available at various locations across the railway.
 • We will be asking passengers to maintain social distancing whilst using our facilities.
 • If you are feeling unwell, we would ask that you or members of your party or family group do not attend the railway and we will endeavour to re-arrange your booking for a later date. If another date is not available balances will be transferred to a Gift Card.

Zoono ‘Fogging’

As part of the NYMR's Covid-19 mitigations, we will continue to use Zoono 'Fogging' for the foreseeable future. Zoono is used across all settings including:

 • Stations
 • Tea Rooms & Gift Shops
 • Toilets
 • Carriages and Onboard Facilities
 • Booking Offices and Customer Services
 • Behind the scenes areas for Staff & Volunteers

Zoono 'fogging' provides an invisible protection layer against Covid-19. The NYMR is 'fogging' Zoono in the areas mentioned above every 20 days. Learn more about Zoono 'fogging' and how it works. LINK