1. NYMR General T&Cs Apply

2. Terms & Conditions Annual Steam Gala

  • Multi-day tickets can only be used for consecutive days from the Visit Date shown on your confirmation.
  • Your email confirmation acts as your ticket to travel, if your group requires individual tickets, please visit a station Booking Office on your day of travel.
  • Station car parking is limited and pay and display is required. For more information please visit nymr.co.uk/directions-parking
  • We reserve the right to suspend, reschedule or cancel services if operational circumstances or safety make this necessary.
  • Passengers travelling with pushchairs are asked to store them in the Guards Van (located aboard the train) for the journey.
  • The appearance of locomotives/rolling stock on any journey cannot be guaranteed and is subject to fitness to run examinations which are checked daily.
  • Anyone requiring assistance accessing a carriage please ask one of our station stewards.
  • Members should bring their membership card on the day of travel.
  • Whilst dogs are welcome on services we would please ask that they are kept off the seats.
  • Shorter journeys may be available on the day from station Booking Offices, subject to availability.
  • Any updates to the event attractions, timetables and locomotive allocations will be shown on our event page: nymr.co.uk/steam-gala

3. Refunds and Cancellation

  • You may cancel a Ticket prior to travel subject to the following charges:
    • Over 21 days prior visit (100% refund via Cash/Card or Gift Card).
    • 7 – 20 days prior visit (100% refund via Gift Card OR 50% Cash/Card refund).
    • Under 7 days prior visit (50% refund via Gift Card).