Shed Tours Terms & Conditions 2019 

Each Tour will cover aspects of the work of the Motive Power Depot and include a tour of much of the site. There will also be some opportunity to take photographs of the locomotives and work being done. Each tour lasts for approximately 2 hours. 

This Tour is only suitable for children aged 10 years plus. Adults (16 years plus). 

Unfortunately due to the working environment of the Motive Power Depot wheelchairs users cannot be accommodated.

No pets are allowed on the Tour including guide dogs/assistance dogs due to safety reason.

Safety

The Motive Power Depot is a potentially hazardous working environment. Consequently, Participants must be reasonably fit, agile and over 10 years old.

Participants will need to wear suitable clothing and foot wear. Nylon or similarly flammable clothing must not be worn. Footwear must be robust with a rubber or composition soles.  Under no circumstances will high heeled shoes or other flimsy footwear be permitted. The NYMR may at its sole discretion refuse participation on a Tour if it believes reasonably that the Participant is unsuitably attired or unfit to take part including through consumption of alcohol, use of drugs or prescription medicines that may cause drowsiness.

Price and Payment

The Tour costs £10 Adults and £5.00 per Child. 

Course Confirmation

Tour confirmation will not be issued until we have received payment in full. (Please note we do not accept American Express cards). No fee is charged for debit / credit card payments.

Once full payment has been received an online confirmation will be emailed to you. You will need to bring a printed confirmation on the day of your visit. Bookings made via telephone through Customer Service Department will be sent to you via email or post. 

Please check your course confirmation order and let us know immediately if there is a mistake. Email [email protected]

You must not re-sell or transfer booked Tours. We reserve the right to treat any Tour as sold in the course of business if there is reasonable evidence to that effect such as where a purchaser offers resale at a price higher than their purchase price or where Tours are offered for sale on an online auction site. (Exception will be made, where you have made it clear to us that at the time of booking).

Any obtained Tours in breach of these Terms and Conditions shall be void. Void Tours are NOT refundable.

Condition relating to Cancellation, Amendment and Refunds

You may cancel a Tour prior to the following charges:

  • Over 21 days prior visit (100% refund via Cash/Card or Gift Card)
  • 7 – 20 days prior visit (100% refund via Gift Card OR 50% Cash/Card refund)
  • Under 7 days prior visit (50% refund via Gift Card)*

If you will be unable to attend your Tour, please call us to discuss transferring to a different date (if available). Please speak to Customer Services and call 01751 472508 for exceptional circumstances.

If you have paid by debit / credit card, we will not refund in cash.

Personal arrangements such as travel, and accommodation arranged by you are at your or their risk. NYMR shall not be liable for any costs losses or expenses such as abortive travel or accommodation costs resulting from cancellation of the Shed Tours. 

We reserve the right to suspend, reschedule or cancel services / Shed Tours if operational circumstances or safety make this necessary.

Meanings

You means the person purchasing the course and your shall be interpreted accordingly.

We and us means North Yorkshire Moors Railway Enterprises PLC (registered number) registered office, Pickering Station, Pickering, North Yorkshire Y018 7AJ. NYMR”)

Tours(s) means the purchased permit to attend a specified Tour, specified within the Tour itinerary. 

Limitation of Liability

Neither we nor our parent charity, the North York Moors Historical Railway Trust Limited shall be liable for any indirect or consequential loss or expense from any cause including cancellation of the Tour nor shall we and our parent charity have any liability arising from any cause beyond our reasonable control.

We and our parent charity exclude liability to you and passengers arising out of or in connection with the purchase of Tours/tickets, the making of journeys and visiting the charity’s premises except to the extent that such exclusion is prohibited by Law.

Law

Your order on these terms and conditions shall be subject to English Law and the jurisdiction of the English Courts.

Updated 13/12/2018