How to use my Unlimited Annual Pass for a FREE Return Visit

When you visit for the first time and collect your tickets to travel from a station Booking Office, you will also receive a printed unique Unlimited Annual Pass code and, if you have supplied your email address, you will also receive a copy of the code via email later that night.

To validate your FREE re-visit booking, you can either pre-book a visit date ahead of time via our website or attend a Station Booking Office on the date you wish to visit.

Booking Ahead Online:

  •  Visit nymr.co.uk/book-tickets and select the Free Travel button.

  •  Choose your re-visit date and the service where you plan to start your day.

  •  Under the Free Return Visit section choose the number of Unlimited Annual Pass Return Visit tickets required and select Add Without Gift Aid.

  •  Enter your unique Unlimited Annual Pass code to validate each ticket. You will only be able to validate up to the same quantity of return visit tickets as the quantity of Unlimited Annual Pass Tickets on the original purchase.

  •  Once validated select Checkout and you will receive an email booking confirmation, this is not a ticket to travel.

  •  On your chosen re-visit date, head to a Booking Office with your new booking confirmation email to receive your ticket(s) to travel on that day.

At a Booking Office on the Day:

  •  Visit any Booking Office on the day of travel with your unique Unlimited Annual Pass code, either on a mobile device or, with the printed version you received on your first visit.

  •  The Booking Office Clerk will validate your request and issue you with tickets to travel. You will only be able to validate up to the same quantity of return visit tickets as the quantity of Unlimited Annual Pass Tickets on the original purchase.