Wheelchair Access

Pickering, Goathland and Grosmont stations provide accessible toilets for the disabled. We are able to take wheelchairs on our trains, with access directly into the Guards Van via a ramp. When trains are in or approaching Goathland it is only possible to change platforms via the footbridge. Please allow ten minutes before the train is due to depart if you need to get to the platform for Levisham and Pickering trains. 

Baby Changing Facilities

There are places to change your baby at Pickering, Goathland and Grosmont Stations.


In 2016 the railway signed up to Network Rail's code of practice regarding toilets. For the wellbeing of our staff and the infrastructure department toilets will be closed approaching stations and when static. 

Disabled Parking

We have parking spaces available at our stations for people to use with limited mobility. There is also step free access routes to all our station platforms, shops, toilets and tea rooms.


For the well-being of all our customers and staff, the railway has a 'No Smoking' policy throughout all public areas, including the use of electronic cigarettes.