We’re looking forward to welcoming you back to the NYMR and we’re thrilled to have been awarded the Visit England ‘π—ͺ𝗲’𝗿𝗲 π—šπ—Όπ—Όπ—± 𝗧𝗼 π—šπ—Ό’ status.

We are in this together so please respect our volunteers, staff, and other visitors. As part of our passenger responsibilities, we are asking:

 • All passengers to wear a face-covering on platforms, in refreshments areas and on the Pullman Dining train whilst being seated or when moving through the carriage. Exemptions apply, see our face-covering FAQ.
 • We have introduced enhanced cleaning regimes and all carriages, compartments, and touch points are cleaned between services.
 • Hand Sanitisers are available at various locations across the railway.
 • We will be asking passengers to maintain social distancing whilst using our facilities.
 • If you are feeling unwell, we would ask that you or members of your party or family group do not attend the railway and we will endeavour to re-arrange your booking for a later date. If another date is not available balances will be transferred to a Gift Card.

Zoono ‘Fogging’

As part of the NYMR's Covid-19 mitigations, we will continue to use Zoono 'Fogging' for the foreseeable future. Zoono is used across all settings including:

 • Stations
 • Tea Rooms & Gift Shops
 • Toilets
 • Carriages and Onboard Facilities
 • Booking Offices and Customer Services
 • Behind the scenes areas for Staff & Volunteers

Zoono 'fogging' provides an invisible protection layer against Covid-19. The NYMR is 'fogging' Zoono in the areas mentioned above every 20 days. Learn more about Zoono 'fogging' and how it works. LINK