Covid-19 Control measures in place at the NYMR

  • Advanced booking is required. To help us maintain capacity we are asking all guests to book online in advance.
  • Enhanced cleaning regimes. We will be cleaning carriages and compartments after each service.
  • Hand Sanitiser Stations will be provided. 
  • Contactless payments only for all Refreshment or Retail purchases. There will be no onboard catering facilities.  
  • We will be asking our guests to maintain social distancing whilst using our facilities.
  • Toilets will be available at Pickering and Whitby and our on board toilets are available to use when not in a platform. 
  • One way systems will be in place within our cafe and shop at Pickering and tea room at Grosmont. 
  • Unfortunately, you will not be able to visit the following areas at this time: 
    All Facilities at Levisham & Goathland. 

Passenger responsibilities

We ask for your cooperation and that you always follow Government advice and local mitigations at all times including:

  • Wear a face covering or mask whilst moving around the railway and on the train. These may be removed whilst seated in a compartment. Those exempt include children under 11 years old, passengers with disabilities, those with breathing difficulties and anyone travelling with someone who relies on lip reading.  
  • Wash Your Hands often and use the hand sanitiser stations provided. Avoid touching your face.
  • Observe social distancing. 

If you are feeling unwell or experiencing symptoms of Covid-19 we would ask you and members of your party or family group to not visit the railway. Please visit our Terms & Conditions