Catering & Retail Catering – The NYMR provides fantastic food and drink at all its Tea Rooms and on our famous Pullman dining train – there are many roles in the Catering Department, whether preparing, cooking or serving the food and enthusiastic people with a passion for local food are needed who enjoy day-to-day interaction with the customers on the NYMR. Stewards are also required to man on-train catering such as trolleys or buffet cars. Retail Sales – The railway has a number of shops along the line, at Goathland, Grosmont, Pickering and Whitby. This volunteer work involves direct interaction with passengers and visitors, providing them with an essential support service. Volunteers will learn the necessary knowledge of all aspects of the railway, from operations to timetables, in order to satisfy customer enquiries. Volunteer duties include telesales, stock control, store room assistance, order fulfilment and, of course, shop counter sales. Volunteers here need to be friendly, polite, and approachable and enjoy a direct relationship with the NYMR’s customers.