Annual Steam Gala T&Cs

1. NYMR General T&Cs Apply

2. Terms & Conditions Annual Steam Gala

• Multi-day tickets can only be used for consecutive days from the Visit Date shown on your confirmation.

• Annual Passes (12-month revisit passes) are not valid for this event.

• Your email confirmation acts as your ticket to travel, if your group requires individual tickets, please visit a station Booking Office on your day of travel.

• Station car parking is limited and pay and display is required. For more information please visit nymr.co.uk/directions-parking

• We reserve the right to suspend, reschedule or cancel services if operational circumstances or safety make this necessary.

• We reserve the right to use a heritage diesel locomotive to ensure services run or if operational circumstances or safety make this necessary.

• Passengers travelling with pushchairs are asked to store them in the Guards Van (located aboard the train) for the journey.

• The appearance of locomotives/rolling stock on any journey cannot be guaranteed and is subject to fitness to run examinations which are checked daily.

• Anyone requiring assistance accessing a carriage please ask one of our station stewards.

• Members should bring their membership card on the day of travel.

• Whilst dogs are welcome on services we would please ask that they are kept off the seats and out of the aisles.

• Shorter journeys may be available on the day from station Booking Offices, subject to availability.

• Any updates to the event attractions, timetables and locomotive allocations will be shown on our event page: nymr.co.uk/steam-gala

3. Refunds and Cancellation

• You may cancel a Ticket prior to travel subject to the following charges:

• Over 21 days prior to visit- 100% refund via Cash/Card or Gift Card
• 14 to 20 days prior to visit- 100% refund via Gift Card OR 50% Cash/Card refund
• 7 to 13 days prior to visit- 50% refund via gift card 
• Less than 7 days prior to visit – 0% refund