Join us this December and help the Railway save Christmas.

It has been a challenging year for Lapland and Father Christmas and his team needs your help! Santa’s sleigh is out of action, presents still need to be built, Reindeers are furloughed, and time is running out.

Meet Santa’s helpers and travel on a heritage steam train in your own private compartment, whilst listening to Jingle Bells FM radio. Celebrate the most wonderful time of the year with your family as you travel to Levisham Station, return.

Your heritage steam train awaits at the beautifully decorated Pickering Station, ready to take you on a Christmas adventure. You'll hopefully catch a glimpse of Santa himself too, as he prepares for the biggest night of the year.

Your ticket includes:

  • See Santa organise his Elves and Helpers on this special Santa Train. 
  • Interaction with Santa’s Elves.
  • Photo opportunity to remember your visit.
  • Reserved private compartment on a decorated steam train.
  • Travel from Pickering to Levisham Station, return journey (Approx. 60 min).*
  • Present for each child*.
  • Snow Bound Express newspaper.

Entertainers: The Covid-19 crisis has caused us to rethink our experience for this year, but we have created a plan with mitigation's. 

Dates: 5 & 6, 12 & 13, 19 & 20, 21, 22, 23 & 24 December 2020
Pickering Departure Times: 09:15, 11:15, 13:15 & 15:15
Private compartment: £100 for up to 4 people. £25 per additional adult or child (Max 6 people in total). Child 1-16 years old.

 

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Covid-19 Control measures: 

Advanced booking required. To help us maintain capacity we are asking all guests to book online in advance.

  • Enhanced cleaning regimes between services. 
  • Hand Sanitiser Stations will be provided for you to use.
  • Contactless payments for all refreshment and retail purchases.
  • We will be asking our guests to maintain social distancing whilst using our facilities.

Passenger Responsibilities: 

We ask for your cooperation and that you always follow Government advice and local mitigations at all times including:

  • Wear a face covering/mask whilst moving around the railway and on the train. These may be removed whilst seated in a compartment.
  • Wash Your Hands often and use the hand sanitiser stations provided.
  • Avoid touching your face.
  • Observe social distancing.
  • If you are feeling unwell or experiencing symptoms of Covid-19 we would ask you and members of your party or family group to not attend the railway. Please visit our Terms & Conditions.

We will continue to monitor the situation and keep you up to date with any changes, either from the Government or from our own plans. We can't wait to get back to doing what we do best – operating Britain’s busiest heritage railway.

Occasionally, due to operational requirements, we may substitute a steam engine with a diesel locomotive.

*About Tickets: 

  • Due to the latest government guidelines a compartment is for a max of 6 people, adults or children 0-16 years old. 
  • Santa Appearance: The COVID-19 crisis has caused us to rethink our experience for this year, but we have created a plan with Coronavirus mitigations. 
  • Carer Tickets: The minimum spend for a compartment is £100 for up to 4 people. Free carer ticket applies to Compartments of 5 and Compartments of 6. Wheelchairs and Pushchairs can be stored in the Guards Van, pending space. You must be able to transfer to your pre-booked seat in your chosen compartment.
  • Discount Tickets are not available.
  • A child is aged 1 years old – 16 years old.
  • Departures from Pickering only. No Grosmont departures. 
  • The Santa Re-Imagined Service travels from Pickering to Levisham, return. The journey is approx. 20 minutes to Levisham, 20 minutes for the locomotive to run around and 20 minutes to Pickering.
  • Refreshments are not included within the ticket price. The Tea Room and Gift Shop will be open.
  • Gift Vouchers & Outstanding Bookings: If you have been issued a Gift Voucher or have a booking held you can redeem against The Santa Re-Imagined services via Customer Service Team.
  • The Santa Re-Imagined Service includes music and interaction. This service is not suitable for those with noise sensitivity.
  • Onboard Toilets will be available.
  • Dogs are not permitted on the Santa Re-Imagined services. Assistance Dogs are welcome to travel within the Compartment on the floor.

Contact [email protected] or telephone 01751 472508, Mon-Fri 09:00-16:00