Staff are always pleased to assist if required and advance notice of your arrival is helpful.

Wheelchair, mobility vehicle and pushchair access onto trains is via a ramp into the Guard’s Van. A member of platform staff will assist you. Our Guard’s Vans have additional seating for 2 persons, and low-level windows to take in the views. Access into the carriages is available on some trains.

We have a fully wheelchair accessible coach now available for group bookings.  Go to the group travel page for more information.

Accessible toilets are available at Pickering, Goathland and Grosmont Stations. Goathland Station was presented with The London Underground Accessibility Award in July 2007 for ‘the most imaginative solution in creating a wheelchair accessible toilet in a railway wagon’. Well worth a visit!

Unfortunately, at the present time we are unable to accommodate wheelchairs on our dining services.

If you would like further information please do not hesitate to telephone us on 01751 472508